Lawley Insurance
Receptionist
Dunkirk, New York•Full-time
$40,000 - $55,000 annually
$40,000 - $55,000 annually
About the Job
These are the fundamental components of the job:
- Greet clients and guests in our reception area and direct them to the appropriate location.
- Provide administrative support including scanning, downloading insurance information from websites, routing faxes, processing of incoming and outgoing mail, coordinate lunch deliveries and assist with events.
- Responsible for multi-line incoming calls.
- Maintain a smooth flow of information with internal and external customers, carriers, managers and staff.
Other functions of the job:
- Expand and grow in your role when supporting miscellaneous duties as requested.
Skills / traits that we value for this role:
- Minimum of one-year experience in an administrative support or related position.
- Associates’ Degree preferred.
- Knowledge of Microsoft Office, including Word, Excel, PowerPoint & Outlook.
- Experience navigating windows-based software.
- Incredible attention to detail and organizational skills.
- Ability to work well independently and on a team.
- Positive attitude, even in a fast-paced environment.
- A passion to make customers and coworkers feel important and valued.
- Capability to work quickly and efficiently.
- Precise communication skills, even under time constraints.
A bit about Lawley!
- We are not a call center environment.
- We achieve success by building genuine relationships together, with our teams and clients.
- We are a family owned insurance broker (70+ years!).
- We are deeply committed to the communities we serve and love to get involved.
- We work hard and play hard!
Why Lawley?
- Competitive salary and referral bonuses!
- Expansive Benefits (Medical, Dental, Vision—and SO many more).
- 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule – available 1st day!
- Company 401K contribution received starting Day 1 (for participants 21+ years old).
- Educational support, career development, and growth opportunities.
- Job Security (we’ve never had a lay-off, even during the pandemic).
- Flexibility, including hybrid schedules! Business hours 8am-4:30pm.
- Comfortable, family-oriented culture, with an emphasis on work life balance.
- Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities).
- Fulfilling opportunities that align with your career path and our business needs.
The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $40,000 to $55,000.